Customer Testimonials

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DealerRater Sep 25, 2022
 

I do appreciate the conversation and communication from Justin and Patrick concerning my vehicle. It was, I felt, was a time consuming situation, but they advised me about the work progress of the car and answered my questions.

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Cars Sep 23, 2022
 

We have purchased four vehicles from Ray Skillman West Mitsubishi. We also have our vehicle serviced at Ray Skillman MITSUBISHI West. My husband and I will continue our business with MITSUBISHI West and have and will recommend Ray Skillman MITSUBISHI West To our family and friends they are awesome!!

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Google Sep 23, 2022
 

This is my 4th Santa Fe from Ray Skillman. Wonderful dealership. My salesman, Patrick Owen, took care of everything and made my car buying experience fun and effortless. Patrick made sure I knew where everything was at on my new car and took time to answer all my questions. He, too, bought a Santa Fe for his personal car. That shows he believes in what he sells. My finance person, Jake, was wonderful to work with and explained all my options for my loan. When I was done , Justin Bunte, VP and GM, made sure everything was perfect on my ...

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Google Sep 23, 2022
 

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DealerRater Sep 21, 2022
 

Chris and Cassondra are always very friendly and helpful. They always answer my questions and explain what is being done to my car. I enjoy working with both of them!

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Google Sep 19, 2022
 

Good service

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DealerRater Sep 15, 2022
 

Always friendly and helpful, They always eagerly answer any questions I have, I have recommended you guys to several friends.

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DealerRater Sep 15, 2022
 

Came in for a recall on the vehicle, only to find out there were 3 open recalls. They were able to to get 2 out of the 3 taken care. Parts were ordered, and will be taken care of soon. Everyone was very friendly and professional. I worked with Deja, and she was Great!

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Google Sep 15, 2022
 

The wait might be long, but the staff does GREAT work and they are oh so friendly. Mr. Faires an A+++ when it comes to customer service.

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Google Sep 13, 2022
 

Bought 2 vehicles from Ray Skillman. Nick is an awesome salesman, very friendly staff. They do not pressure you. Will keep going there.

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Google Sep 7, 2022
 

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Google Sep 4, 2022
 

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Google Sep 3, 2022
 

I highly recommend getting your vehicle serviced here. Excellent service, professional and friendly staff. They really care about their customers.

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Google Sep 3, 2022
 

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Google Sep 2, 2022
 

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Google Sep 1, 2022
 

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Google Aug 25, 2022
 

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DealerRater Aug 25, 2022
 

Everyone was friendly and professional. I received my vehicle back in the time I was quoted. Received a complimentary care wash as well. Very pleased!

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Google Aug 18, 2022
 

(Translated by Google) Good (Original) Bien

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DealerRater Aug 18, 2022
 

Staff is friendly, competent, and helpful. Being able to view the repairs while looking at video on my phone and to talk directly to the mechanic is convenient and practical.

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Google Aug 16, 2022
 

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Google Aug 15, 2022
 

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DealerRater Aug 14, 2022
 

The most efficient and confidence inducing experience I've had at a care service dept is a very long time. Your staff was professional beginning to end. Thank you.

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Google Aug 12, 2022
 

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DealerRater Aug 11, 2022
 

Excellent and timely service and very very friendly personnel. I’m willing to drive past another Mazda dealer to come here and get my car serviced because of the way I’m treated

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DealerRater Aug 11, 2022
 

They got me in and out quickly. They fixed the problem I bought my vehicle in for and outlined next steps should the repair not hold.

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Google Aug 10, 2022
 

Every person involved in our car-buying experience was exceptional! Jacob really listened to what we were looking for and quickly found several possibilities for us to test drive. Once we’d made our decision, the financing and paperwork all went smoother and quicker than I’d anticipated. I will definitely be back when I’m ready to purchase another vehicle!

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Google Aug 8, 2022
 

Great dealership had an excellent time buying my car with ShaKayla (100% recommend her) and Bruce. Great all around and will be coming back when it's time for the upgrade. They did mark up on MSRP which I'm still meh about but I understand the market we are in.

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Google Aug 6, 2022
 

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Google Aug 4, 2022
 

I was driving through the dealership looking for new vehicles when Broady stepped outside. There was a new Tuscon Hybrid on the lot which I was extremely interested in viewing but did not have the time to check it out. We ended up buying a vehicle from another dealership, but I'd definitely recommend Broady for his patience and kindness. The dealership (as many others) have a 10% markup on vehicles which was disappointing though.

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Google Jul 30, 2022
 

Great service!

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Google Jul 30, 2022
 

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Google Jul 29, 2022
 

I recently purchased a 22 Hyundai Accent. Patrick and Jordy made this the best car buying experience I’ve ever had! They are so personable and not pushy at all. Go see Patrick he really know how to listen to your needs.

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DealerRater Jul 29, 2022
 

Loved my car buying experience in 2020. However, subsequent visits (2) for scheduled service were met with indifferent and callous attitudes. However, my 3rd visit was a refreshing change. The changes in the waiting room (with pretty good coffee and cookies) was a welcome upgrade. But the best change of all is Brantly Batton. A true service oriented person who takes pride in his work and treats customers with respect. The entire atmosphere is different in the service bay now. It is amazing what one person's attitude can do for an entire operation. What ever you are paying Brantly, it's ...

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DealerRater Jul 28, 2022
 

I could not be more pleased. Part was covered by warranty, which I had not even considered, the service given by the service writer/tech was superb.

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Google Jul 27, 2022
 

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Google Jul 27, 2022
 

I took my car in for a flat tire and the service I received was excellent. I was greeted quickly, the tire was repaired within a short time, and I was delighted when I saw my car, as it had been washed and vacuumed. Overall a great experience!

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Google Jul 23, 2022
 

They were quick and made sure they called me. Their customer service has been good so far

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DealerRater Jul 23, 2022
 

I was in for regular maintenance. I was in and out with 45 minutes! Treated very professionally.

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Google Jul 22, 2022
 

I have purchased my last 2 vehicles from them and will again when its time for the next one! They are professional and hospitable at the same time. I can only give 5 stars but 10/10 will buy there again 😃

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DealerRater Jul 22, 2022
 

Absolutely wonderful and great experience, with service Department from Tony May I was very appreciative that Tony took the time to pick up and drop off my vehicle! Patrick was on it with email if i had any questions and Blantly give 5 stars too, installed part just right! Thank you, Donna

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Google Jul 21, 2022
 

Mike and Christian were awesome helping me find a vehicle within my budget!

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Google Jul 21, 2022
 

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DealerRater Jul 21, 2022
 

Brantly and the others who provided excellent service deserve a huge THANK YOU and RAISE.

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DealerRater Jul 20, 2022
 

I was provided with great service and all of the questions I had were answered. I didn't feel like they were trying to get me to "add on" services at all. They were very friendly and the lounge was a great place to wait for my car.

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Google Jul 18, 2022
 

Shakayla was very nice and helped me and was there to the finish line and she got me a car a really wanted thank you so much I'm very happy with my purchase

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DealerRater Jul 18, 2022
 

The oil change and recall was handled efficiently and on time. What they didn't do was check tire pressures. I was there on Thursday and on Monday got a low tire pressure light. I did a quick refill that took care of it. Brantly also let me know I had left a book there so I picked it up next day.

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Google Jul 18, 2022
 

Fast and friendly service! Highly recommend.

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Google Jul 17, 2022
 

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Google Jul 16, 2022
 

Very good experience. The personnel were very friendly and knowledgeable. They kept apprised of every step of the process in getting the right car for me.

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DealerRater Jul 16, 2022
 

You guys did a great job getting the car in and being done close to on time as promised.

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Google Jul 16, 2022
 

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Google Jul 15, 2022
 

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Google Jul 15, 2022
 

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Google Jul 14, 2022
 

Very nice and polite, great service, and called me when service was done. Great service! Great people!😊

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Google Jul 12, 2022
 

My vehicle was worked on in a timely manner and the tech did a great job!

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Google Jul 11, 2022
 

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Google Jul 11, 2022
 

Superb customer service, transparency and support through the purchasing process. I highly recommend Mazda and Ray Skillsman West for anyones next lease or purchase. Thank you Cristian and Michael for all your care.

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DealerRater Jul 11, 2022
 

I purchased a 2019 Mazda which was my first foreign car. Patrick Bradford is an excellent salesman. He listened to what I was looking for and I got a great car.. He explained all the car features to me before my test drive, and then again met with me a few days later to answer more of my questions since a Mazda is completely out of my driving experience. And the finance department was extremely helpful in getting me the best services for what I could afford. This was my first experience with Ray Skillman Auto Mall and I will buy ...

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DealerRater Jul 11, 2022
 

Excellent customer service. I appreciated the videos of the engine and undercarriage of my car. Thank you!

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Google Jul 7, 2022
 

Friendly, efficient and timely service. Pleasant Staff Than You

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DealerRater Jul 5, 2022
 

Everyone at Kia was so nice! They were very helpful! Nothing better than having great customer service!

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DealerRater Jul 2, 2022
 

Nathaniel South was an amazing help to our family listened and helped explore all options he went above and beyond to help us we are so appreciative of all the staff there. From Adam to Josh In financing. We will refer and recommend all our family and friends to this One of a kind unique Dealership. Thank you Lonnie Carroll

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Google Jul 2, 2022
 

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Google Jul 1, 2022
 

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Google Jun 26, 2022
 

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Google Jun 25, 2022
 

Patrick Bradford was fantastic! He didn't pull any punches and did not ask me (not even once!) to come in asap. Patrick did not tell me he could get me a car for a lower monthly payment and show much MUCH higher monthly payments when I went in. I understand that salespeople need to sell because that's their livelihood, but Skillman does not make you feel this way. I know this is not Ray Skillman Westside, but Michael Oberty (I think) was the same way at Ray Skillman Southside. They made suggestions as to what I might do ...

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DealerRater Jun 25, 2022
 

they are nice people. I enjoyed shopping there.Thanx Nate! and Rick Nickerson! I will buy there again.

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Google Jun 25, 2022
 

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DealerRater Jun 24, 2022
 

Tony May has always been very helpful and on top of things I can always rely on him to take care of an issue I have with my vehicle.

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Google Jun 22, 2022
 

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Google Jun 22, 2022
 

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DealerRater Jun 21, 2022
 

I enjoy the quickness and the communication that is always provided when I am at this dealership

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Google Jun 17, 2022
 

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Google Jun 12, 2022
 

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DealerRater Jun 12, 2022
 

I needed to purchase a dependable used car for my son as soon as possible! The sales team really worked with me to achieve my goal! This dealership location is the best. Very professional and efficient. I am very satisfied with the car I purchased for my son. hank you.

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Google Jun 4, 2022
 

wonderful experience buying my first SUV

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DealerRater Jun 2, 2022
 

Another great experience with the staff at Ray Skillman Hyundai. Professional, courteous and worked to solve all of the issues with the vehicle. Good Job. Thank you Deja.

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Google Jun 1, 2022
 

Very courteous and efficient staff.

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DealerRater Jun 1, 2022
 

Awesome people to work with. They know your Hyundai inside and out. Always want to help.

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DealerRater May 27, 2022
 

Courteous and easy to deal with. I am very happy with my car. Would go back if i ever needed another car.

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DealerRater May 27, 2022
 

Terrance & his partner are excellent workers! very fast & efficient. always a big help as well!

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Google May 27, 2022
 

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Google May 27, 2022
 

Always get great service experience and advice on keeping my car's equipment working the best it can from Chris Kelly

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DealerRater May 25, 2022
 

it was my first visit. they are very quick, friendly and knowledgeable. the video was cool

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DealerRater May 25, 2022
 

Excellent salesmanship and financing. Harry and Nate are angels. They took care of everything. Thank you so much.

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Google May 21, 2022
 

Always very professional and consistent service on my 2020 Santa Fe.

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Google May 21, 2022
 

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Google May 19, 2022
 

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DealerRater May 19, 2022
 

The Westside Hyundai has a Great team of people to work with that will take care of you and all your vehicles needs.

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DealerRater May 18, 2022
 

I went to another dealer and they tried to trap me. The Kia in the Ray Skillman Westside Auto Mall gave me a better price for a car with fewer miles. I walked in knowing what I wanted but they didn’t try to convince me on another vehicle. They of course helped me make sure that’s what I wanted, but they did not try to dissuade me into another one when I pushed back. ShaKayla was my Sales Consultant and she was amazing! I had to leave the first day that I was in, and she perfectly accommodated ...

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Google May 17, 2022
 

Had a great experience with everyone there on my two trips therr

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Google May 17, 2022
 

Great

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DealerRater May 17, 2022
 

Everyone was nice and they did a great job at a reasonable price. Will continue coming back.

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DealerRater May 16, 2022
 

The mechanic was very knowledgeable and helpful. The waiting room is nice and clean as well as the restroom.

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Google May 15, 2022
 

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Google May 10, 2022
 

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DealerRater May 7, 2022
 

Took time to hear about my concerns and thoroughly investigated my vehicle to find the issue, which was especially nice after being written off by other dealerships. Quick service, explained the issue well, and gave good advice for what I needed to do going forward. Will definitely go back!!

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Google May 5, 2022
 

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DealerRater May 4, 2022
 

Great customer service. Ken was very helpful and got me a car that I can see myself driving for a long time

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